Privacy policy

Last Updated: 18 March 2026

At WinraMart, we are committed to protecting the privacy and security of our customers. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from WinraMart.com

1. Information We Collect

We collect information to provide better services to our customers. This includes:

  • Information You Provide Directly: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (processed securely through our payment gateways), email address, and phone number.
  • Information Collected Automatically: When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
  • Communication Data: Any information you provide when contacting our support team via email or phone.

2. How We Use Your Information

We use the personal information we collect generally to fulfill any orders placed through the Site. Additionally, we use this information to:

  • Communicate with you regarding your orders.
  • Screen our orders for potential risk or fraud.
  • Provide you with information or advertising relating to our products or services (when in line with the preferences you have shared with us).
  • Improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • Service Providers: We use Shopify to power our online store.
  • Payment Processors: We share information with payment gateways to process transactions securely.
  • Logistics Partners: We share your name and shipping address with our shipping carriers to fulfill your delivery.
  • Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, or to otherwise protect our rights.

Note: We do not sell your personal information to third parties for monetary compensation.

4. Cookies and Tracking Technologies

Our Site uses cookies to enhance your user experience. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

5. Your Rights (CCPA/CPRA & General)

If you are a resident of the United States, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Security

The security of your personal information is important to us. We use industry-standard encryption (SSL) to protect your sensitive data during transmission. While no method of transmission over the Internet is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

8. Children’s Privacy

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

10. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

Phone number: +1 (803) 824-0688

Email: support@winramart.com

Business Address: 2323 E Apache Blvd, Tempe AZ 85288, United States